Make sure to carefully review your resume before the phone interview—it might be helpful to have a digital or paper copy of it in front of you to refer back to. If the recruiter is excited on the phone, we leave the conversation with the impression that Acme Publishing is a great place to work. You should use this time to explain your relevant experience, what you’re currently doing and why that makes you qualified. When might I hear back from you regarding next steps in the process? How to prepare for the first Phone Call by a Recruiter Published on June 30, 2014 June 30, 2014 • 206 Likes • 8 Comments. Apparently reaching out to everyone with a pulse right now. What does a typical day look like for a person in this position? If you are passionate about helping people, for example, and are interviewing for a largely independent role with little interaction with others, the position might not be a good fit for you. Example answer: “I’ve been working for several years on gaining skills in your industry. Question nominated by: Krista Williams, global talent acquisition operations manager at FM Global. Search the world's information, including webpages, images, videos and more. After all, it’s more interesting to be asked questions that really make you think, rather than ones you’ve heard — and answered — a dozen times before. You might also write notes on your resume to highlight the experiences, education and skills that make you specially qualified for the position. Questions to ask candidates in a phone interview . While I don’t like to feel micromanaged, I do very much enjoy quality one-on-one time on a regular basis to brainstorm ideas for the projects I’m working on and how I can do better in my role.”. This can be duties listed in the job description, details about the company or something about the job that aligns with your career goals. My degree in secondary education with a minor in psychology taught me the knowledge needed to properly advise students. Question nominated by: Frank Ziegler, director of sales and marketing of electric powertrains at evLABS (via LinkedIn). Question nominated by: Sujaya Nag, senior human resources consultant at Booz Allen Hamilton (via Twitter). (If they don’t readily launch into an explanation, don’t be afraid to prompt them.). Screening Question Categories: Below are sections that outline the core categories for phone screening questions. Try and avoid taking more than 30 seconds to respond. I feel especially qualified for this particular position because I’ve worked in the retail industry in my last two administrative roles. The candidate has to write some simple code, with correct syntax, in C, C++, or Java. Write down the question to make sure you address each part. To answer this question, use details listed in the job description that made you want to apply. Scheduled a phone screen with basic screening questions, moved to on site interview. To help you get more out of every screening, we asked recruiters to tell us their go-to phone interview questions. Example answer: “While I feel this role is the better fit for what I’m looking for, I am in discussions with three other employers.”, One key piece of information employers may need upfront is when you would be able to start in a new role. To answer this question, it is best to provide a range to show that you are flexible, but also that you expect to earn a certain amount. I was passed to the Recruiter where I had a 30min phone call with them- which was painfully obvious that they were reading off a script because no part of the call was personalized or did they ask me anything related to my job- just house keeping questions (confirming I was working, asked if there were gaps in my employment, do I need work sponsorship, etc). The initial phone interview is typically with a recruiter. Interview Question: “Why Do You Want to Work Here?”, Interview Question: “What Are You Passionate About?”, Interview Question: “What Are Your Salary Expectations?”, Interview Question: “Do You Have Any Questions?”, Tell me about yourself/Tell me about your background. Click to start practicing, getting confident and getting ready to ace your next phone interview by learning how to give answers that hiring managers and recruiters will love. And even if she keeps it simple for the phone screen, you’ll be happy you prepared for the harder questions that may arise in a face-to-face job interview later on. Without further ado, here they are: The Five Essential Questions for the first phone-screen with an SDE candidate: 1) Coding. Unexpected interview questions, or twists on the old classics, give candidates pause for thought. A great way to wrap up the phone screening, this question serves two main purposes. Phone interviews are helpful during initial hiring stages. Here are 10 of the most useful, eye-opening, and creative questions they shared. That’s why it’s so important to ask the right questions. Here are 10 of the most useful, eye-opening, and creative questions they shared. Below are several phone interview example questions and answers you can use as inspiration when preparing for your interview. Not only will this allow you to hear their unrehearsed answers, which may tell you more than one that’s been workshopped and practiced, but it will make the interview stand out in their mind. First, it can give you a sense of whether they’ll be a good fit — because if the thing that irks them also applies to your organization (and can’t be changed), they likely won’t be satisfied in the role. Many employers conduct job interviews via the phone. Plan on preparing for a phone interview just as you would for an in-person interview by brushing up your interview skills, reviewing the questions you’ll likely be asked, and preparing a list of your own questions to ask the interviewer. I also understand that you require HIPAA compliance training, for which I am certified. It’s roughly 45min and usually, two questions will be asked. 3) Scripting and regexes. By using these phone interview questions, you can gather the information you need to decide which applicants should move on to face-to-face interviews. While it might feel awkward to be silent on the phone, it is acceptable to ask for a moment to think about your answer. If you’ve been let go for some reason, explain in a positive way that you and your employer decided it would be best for you to find a better fitting opportunity. Rather than just listing three songs and leaving it at that, many candidates will share why they chose those songs and how they relate to major achievements or pivotal moments in their life. Let’s face it: Phone screenings can be challenging. Employers might ask what you’re passionate about during an interview to understand what motivates you. You are a candidate who is actively seeking a new role. The information on this site is provided as a courtesy. “Walking on Sunshine” by Katrina and the Waves. The candidate has to define basic OO concepts, and come up with classes to model a simple problem. For Krista, it’s also a good way to test how engaged and happy they’ll be in the role. It was like an assembly line with other recruiters waiting in the lobby for their call. Read more:A List of All the Phone Interview Questions They'll Probably Ask. You have to make a great first impression, give them more information about the company and role, and gather all the information you need to make an informed decision — all in the course of one brief phone call. I read your recent press release about implementing a truly innovative rewards program for guests at all levels, even those visiting for the first time. Preparing for these tough interview questions will save you from being surprised, should the interviewer decide to skip the easy stuff. The second phone screen was not very pleasant and the interviewer came across as impatient, arrogant and pedantic. Employers might ask this question during your phone interview to see if there are any red flags about your employment situation. What kind of growth does the company expect to see within the next five years? They wouldn’t be excited about their job or selling the job opening if it were not a great place to work. Thank you for explaining the role to me in such depth. If you are unemployed, you will likely be able to respond with “as soon as possible.”, Example answer: “After getting an offer, I am able to start two weeks later to provide time for my current role to be filled.”. ", Question nominated by: Scott Vedder, senior facilitator at the Disney Institute (via LinkedIn). It’s okay for candidates to act a little differently around their boss than they would around close friends — most of us do. This phone interview question can also help you assess whether a candidate will get on well with their manager. ", Interview Question: "What is your Teaching Philosophy?". To help you get more out of every screening, we asked recruiters to tell us their go-to phone interview questions. 10 Questions Recruiters Ask In a Screening Interview . After all, you have been at the same company for 10 years. Wowing this person is very important, because if you fail to, you’re not going to have the chance to dazzle the hiring manager with your mad skills at all. Employers may ask about your ideal management style to see whether or not you would fit well with the supervisor that will be managing you. Your initiative will be well-received because it proves you took the time to learn about the company and industry. “The key is to be prepared,” she says, “and only discuss personal situations or characteristics as they relate to the candidate’s work ethic and the value that they would provide to the prospective employer. Probing candidates about the style of coaching they respond best to can tell you how invested they are in their own growth and development. Your goose, as they say, will be cooked. “I found it produced far more robust, vivid stories than simply ‘Why here?’ or ‘Why are you applying?’” he says. 15 must-know phone interview questions and best answers. How should you answer the interview question “What is your teaching philosophy?” Here are several tips and examples to help you prepare. A screening interview is typically a 15- to 30-minute phone call. This step comes before the phone screen and on-site rounds. Here are a few example questions you might consider asking: Read more: Interview Question: “Do You Have Any Questions?”. Some employers only require one phone interview, but others might request two or three with different members of their staff, including the hiring manager, before they ask you for an in-person interview. For this scenario, you might explain that grassroots marketing is both affordable and effective with local events. Lots of recruiters ask candidates why they want the job. Your company continues to set precedence for quality service and experience, and I am looking for a career working toward that kind of mission.”, Read more: Interview Question: “Why Do You Want to Work Here?”. I was recruited via LinkedIn for a Technical Recruiter (FTE) position onsite in Sunnyvale. While each employer has a different hiring process, many use phone interviews in the early stages. It is important that when given the opportunity, you ask at least a few thoughtful questions to your phone interviewer. First and foremost, it allows the candidate to share any information that they really want you to know about them. You can also try asking clarifying questions to better understand what they’re looking for. “Asking about a candidate’s inspiration really got them talking.”. Important: Call Screen doesn’t work with third-party call recording and screen recording apps. Take time before your interview to carefully consider the soonest date you will be able to start. I was reached out to by a Google recruiter about a week ago ( I hadn't applied for a job). To answer this question, research the company by visiting their company page, their website and recent press releases or news stories. Secondly, it lets you see how closely the candidate has been paying attention and how invested they are in the role. That’s why Scott puts a clever spin on the question by asking about their inspiration for applying instead. It also helps them get a better idea about you personally to see if you’re a good fit for the company. Asking a lighter question like this can help put candidates at ease — while still giving you some useful information. I was at the company for five years where I managed a team of five IT professionals to maintain, fix and improve our company systems. Consider how your passions might align with the role. When recruiters come calling, you should be prepared with insightful questions about the company and the position that uncover important information and show your interest in the job. Set up automatic call screening . But since this interview question is so common, many candidates come prepared with a canned response. Ring. Maintain professionalism, avoid criticizing a previous employer and remember that concise answers are key. Knowing the answers to these questions will save you time, relieve mental anxiety, and most importantly, give you the best shot at acing the phone interview. It’s unlikely to have system design questions in phone interviews, so my suggestion is just treat it as an on-site coding interview. Throughout my career, I have made a point to be the Academic Advisor I wish I had around when I was a student in college. For Sharon, the secret to getting the most out of this question is to always steer the discussion back to the candidate’s career, even if the story is drawn from their personal life. And sure, later on in the process, you should have a firm understanding on the company’s history and what they’re trying to accomplish. Top Google recruiter: Google uses this 'shocking' strategy to hire the best employees. Currently, I work as an academic advisor at Coral Springs University, where I support a student body of 3,000 students and am assigned to directly counsel 1,000 of those students per year. There is so much helpful, valuable digital information on the web. I interviewed at Google (Sunnyvale, CA) in July 2016. Each employer has a different set of questions for phone interviews, but there are several commonly asked questions. Example answer: “While I’m flexible in working with many different personality types, I’ve found that the management style I thrive most under is both trusting and involved. Phone screens typically last around 15-20 minutes and usually consist of similar questions. I'm a senior in CS. When explaining why you want the job, remember to stay positive about your current employer if you currently have a job. Can you tell me more about why this position is open and what needs the team needs?”. That’s why I’m so excited to be talking with you about the position at River Tech.”, Read more: Interview Question: “Tell Me About Yourself.”, This question is similar to “tell me about yourself,” but instead of focusing on your experience and previously held positions, you can talk about the skills and qualities that make you a great fit for the job. This shows you are engaged, actively listening and genuinely interested in the opportunity. Phone interviews and screenings are the beginning of a candidate’s journey with your company, so make sure that journey starts on the right foot. Your phone interviewer might ask why you want to work at the company to get an idea of whether or not you’ve researched the company, what motivates you and whether your values align with those of the business. “Hopefully [I can] buy them a related gift card for the first day!” he explains. Do you have any concerns about my experience or skill set? From my previous experiences, as well as talking with a few key recruiters, I have developed 10 questions you should consider asking your applicants; of course, not all 10 need to be asked, but this list provides you some good food for thought. Review the terms of your current role to make sure you can leave after the standard two weeks. Because you cannot rely on body language when communicating with your interviewer by phone, it is important to be thoughtful about your tone and language to provide a clear, helpful answer. They’re an opportunity to reject candidates who don’t possess must-have skills for a specific position. These phone screen interview questions will help you screen candidates to determine who to invite to an in-person interview. By Randall S. Hansen, Ph.D. Get tips on what to wear to a job interview for women and men, including professional tops, shoes and accessories, how to research company dress codes and more. If you are currently employed but are looking for new jobs, simply explain why. Unlocked The Google PlayGround which is the best Premium feature. When he shared it with me, I couldn't believe it. My responsibilities include making course schedules for each student every semester, addressing student concerns, and meeting with students to discuss change of major, program evaluations, and grade concerns. How long have you been working with the company? This can be helpful for recruiters to understand how quickly they should move you through the process. The interview questions were poorly worded and many were trick questions with little hint of what they are really trying to screen for. Or, they might mention that the song “Walking on Sunshine” by Katrina and the Waves sums up their personality because they’re a very optimistic and cheerful person. Your company’s core values should inform everything you do, so it’s crucial to hire employees who align with them. The recruiter’s tone on the phone screen will give us some indication as to what to expect in subsequent interviews. A screener may inquire about your previous job, the desired salary and why you're job searching. I feel this is an appropriate amount for my experience level in this position.”, Read more: Interview Question: “What Are Your Salary Expectations?”. To answer this question, think of broad ways you are motivated both in and out of work. I am willing to do what it takes to ensure the success of my students. This can give you a more rounded view of who they are and what they can bring to the role. Most questions are similar but vary by your language of choice. Select a few key items from your research that align with the company. Example answer: “After building my career managing hospitality staff, it has been my ultimate goal to work for a hotel that not only values the growth and achievement of their employees but also maintains an exquisite, affordable experience for their guests. Example answer: “From the job description, I understand that you are looking for a bookkeeper to provide support to the department’s financial activities primarily related to Accounts Payable and Procurement. You can ask the recruiter these questions. You provide examples of several local companies with the same mission or similar industry to partner with to help get the word out. For example, they might ask you to talk more about your achievements or responsibilities in your last job. Take Google phone interview as an example. You can also screen calls manually in the US and Canada on all Pixel phones and select other Android phones. By asking candidates to share a personal experience or story, you’ll start to learn more about how they think, act, and feel, helping you determine what their values are. Unlike in-person interviews, however, you do have the ability to refer back to notes. You would invest in strategized word of mouth efforts and a bold, teaser-style social media campaign. Example answer: “Thanks for asking about my time at Crane & Jenkins. Example answer: “I’m looking for opportunities to start my career as a project coordinator. A great place to start is by browsing the company’s website. To answer this question, be honest about your current situation but don’t feel the need to go into detail. It might also tell them whether or not you’ve taken the time to carefully read the job description and research as much as possible before. Is there anything I should be prepared for? Or perhaps they’re a coffee connoisseur who needs a cup of artisanal Columbian roast to start their day on the right foot. For example, if you prefer to work with a trusting, collaborative manager that creates a calm, creative working environment, you might not work well with more fast-paced, aggressive leadership styles. Employers are looking for what you consider to be your strengths that are relevant for the position to which you’re applying. Hearing what a candidate doesn’t like about their current organization can tell you a few things. Interview. If you do write down outlines or notes, remember to sound natural instead of like you are reading directly from a page. Be sure that you are comfortable with making the lowest number in your range because the recruiter will likely try and start with the lowest possible number. Interview Question: “How Would You Describe Yourself?” (With Examples). 12 questions to ask recruiters 1. If a candidate is really invested in doing more hands-on work, for example, and your role will provide them with ample opportunities to do that, take note — and be sure to let them know. If they take an active role, then they should have many experiences they can draw on here to provide a thoughtful, nuanced answer. You can also search the internet for recent news articles. By asking creative interview questions like these, you can learn more about your candidates and improve their experience. Background. It can also help them understand if you are over or perhaps under-qualified for the position. As Sujaya points out, it also gives you a sense of the candidate’s level of tact — and how strategically they approach their work. 5 min read. This is a popular phone interview question among talent acquisition professionals, as it can give you a glimpse into how candidates view themselves both personally and professionally — and how they want to be viewed. Published Wed, Jan 10 2018 3:48 PM EST Updated Wed, Jan 10 2018 5:00 PM EST. Google has many special features to help you find exactly what you're looking for. During this time, calmly consider the steps you would take to respond to their test. For example, a person might talk about how the song “You Learn” by Alanis Morissette makes them think about the moment they realized they were on the wrong path and made the courageous decision to switch careers. 15 Phone Interview Questions (With Example Answers), Interview Question: “Tell Me About Yourself.”. A phone screening is a critical part of the candidate vetting and hiring process because it helps you identify which applicants stand out as the best fit for the role and company. Recruiter reached out. “Keeps it fun,” Eileen says, “but you can get a little deeper look at their personal experiences [and] what makes them, them.”, Question nominated by: Vanessa Duarte, permanent practice leader at Adecco (via Twitter). Employers may ask this question to get a starting line for how much they need to tell you about the basics of the position you’re applying for. Phone interviews are often used by recruiters to perform an initial screening to ensure the candidates they advance to the hiring manager meets their minimum requirements. “It gives me perspective,” Sajaya says, “on how deep the employee has been involved and also whether he badmouths his company.,”, Question nominated by: Eileen Miramontez, recruiter at Maxim Healthcare Services (via LinkedIn). Look for answers that are closely aligned to what the job can offer. Now, you will likely be invited to participate in a phone interview—via phone, Skype, or Google Hangout or in-person—with the HR person or recruiter who just found you. I feel I have the knowledge, skills and qualifications you’re looking for, along with a unique perspective coming from a different industry. Plus, if you know what kind of coaching the candidate responds to, you can use this information to help them better prepare for their next interview, whether that’s with your team or, if it doesn’t work out, with another company. Many candidates don’t switch jobs just to do the same thing again. It has been awhile since you have taken a call from a recruiter. Phone interviewing is an excellent way to quickly and efficiently pare down your larger list of applicants to a short list of qualified candidates that you will then invite for more detailed, in-person interviews. Here is a list of phone interview questions to help you prepare: Recruiters and hiring managers will likely start a phone interview by asking about your background. At the end of a phone screen interview, you want to be confident a candidate can not only do the job, but they’d be a good fit in your organizational culture. “The similarities and variances between the answers to these two questions can tell you a lot,” she says. “How would your manager describe you? While you can include a few personal details that allow the employer to understand how you lead a well-balanced life, you should focus on professional qualifications and accomplishments. They want to know about my current goals and interests and discuss Google Engineering. The recruiter wanted to schedule a 15-30 min informational phone call. I developed network troubleshooting methods that reduced downtime and lower repair costs and worked closely with departmental managers to determine the maintenance and growth needs of the network. Similarly, it can give you an idea of the conditions they need to do their very best work, since they’ll probably share why the thing they don’t like is negatively impacting them. I feel your company is the perfect place for me to do that.”. For the purposes of your phone interview, they will likely tell you whether or not this position will be acceptable for the range you are given. You should address the ways you’ve been using your time to improve your skills and work styles. On the other hand, if they struggle to come up with an answer or suggest they don’t like or need to be coached, then they’re unlikely to have the mindset of a lifelong learner. It’s impossible to cover everything in a short phone screening, so if a candidate says you’ve asked all the important questions, then they may not have a great deal of passion for the job. Call recording and screen recording apps other potential areas for discrimination help you get more out of every screening we... 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