Make the Right Hire for your Practice — Five Essential Hiring Techniques

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Whether it’s a medical or dental practice, there’s one essential element that makes the best of them  work: your people. The staff that you hire is undeniably important to the success of any type of practice. For this reason, you need to refine your hiring process to ensure that you are utilizing the best techniques to bring in the most qualified candidates that will meet the particular needs of your practice.

Check out these five hiring techniques that are sure to improve the quality of your hires for your medical or dental practice.

  • Understand EXACTLY what you need. This is really the first step that needs planned out before you can do anything. If you don’t know what you need, you won’t know who to hire. Before you start interviewing, you need to know the job qualifications, daily duties, relevant experience needed, and anything else that you think is necessary for the available position. For example, if you are looking to hire a dental hygienist, you need to make sure the candidate is experienced in collecting oral health history and teaching proper brushing techniques to go along with their physical skills of cleaning teeth.
  • Plan out your interview questions. Make sure you know exactly what questions you want to ask. Never improvise your interviews. Plan out some open-ended situational questions. These will help you better understand the personality of the candidate and you will get some insight into his or her problem solving skills. For example, if you are interviewing a medical service technician, ask specific questions related to this field. Maybe ask if they specialize in a particular field, such as molecular biology.
  • Check referrals and work history — and don’t forget to verify degrees, too. Checking referrals may seem like an inconvenience — especially if you don’t have an HR department; however, you can receive valuable insight from previous colleagues that will help you make the best decision. In checking referrals, you will get a better idea of strengths, weaknesses and potential limitations. In addition to referrals, you should also check with previous employers to gather this information as well. Be sure to gather the contact information from the candidate’s work history. Work history should be detailed and thorough, listing time frames and detailed job responsibilities.

Don’t forget to verify degrees and certificates, too. You never want to end up in a situation with an active employee that doesn’t have the correct educational background that is required for the job. If you don’t have the time to contact schools individually, try National Student Clearinghouse; this is a great educational verification tool.

  • Do a background check. Again, don’t dismiss the background check just because it feels inconvenient in the hiring process. This is a crucial step to ensure that you bring in a person that meets the standards of your practice. Check out HireRight, one of the largest and most reliable background check companies out there.
  • Set up a test run. This is an often overlooked technique that can be a real game-changer when it comes to who you hire. Bring in some of your candidates for a test run — usually for a day or so. Put them into action to see for yourself if the position is a fit before you make your final decision. In most cases, you will know immediately if a person is the right for once he or she steps into the role to try it out. Sometimes, the candidate may even decide that it’s not the right fit — and that’s okay too. It’s better to know early on so that you can save yourself a lot of headaches from unnecessary hiring/termination paperwork.

If you don’t have an HR team on hand, don’t panic! Put these five hiring techniques into place and you will see an immediate difference in the quality of your hires. For more information on a variety of other topics to aid you as you run your practice, check out the rest of the Clineeds blog. If you have some valuable hiring techniques of your own, be sure to share them in the comments section below.


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